1. Order Processing
- Processing Time: Once an order is placed, it typically takes 3–7 business days to process and fulfil. This includes time for printing and preparing your order for shipment.
2. Shipping Methods and Delivery Times
- Shipping Methods: We use various shipping carriers to ensure that your order arrives as quickly and efficiently as possible.
- Estimated Delivery Times:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
3. Shipping Origin
- Facilities: Orders are printed and shipped from facilities located worldwide. The location of the facility depends on your shipping address to provide the most efficient delivery.
4. Shipping Costs
- Cost Calculation: Shipping costs are calculated based on your location and the size and weight of your order. Shipping fees will be displayed at checkout before you complete your purchase.
5. Tracking Your Order
- Tracking Information: Once your order has been shipped, you will receive an email with a tracking link. This link allows you to monitor the status of your shipment. If you have any questions about your tracking or shipment, please contact us at support@wshankara.one.
6. Customs and Import Duties
- International Orders: Additional customs duties, taxes, or import fees may apply to international shipments. These fees are determined by your local customs office and are not covered by WShankaraOne. Please check with your local customs office for details on any potential charges.
7. Delivery Issues
- Missing Packages: If your package has not arrived within the estimated delivery time, please:
- Check your shipping confirmation email for any errors in the delivery address.
- Contact your local post office to see if they have your package.
- Check with your neighbours in case the package was left with them. If you are still unable to locate your package, contact us at support@wshankara.one with your order number and details of the issue.
8. Address Changes
- Updating Address: If you need to update the delivery address for your order, please contact us as soon as possible at support@wshankara.one. Address changes can only be made if the order has not yet been processed.
9. Contact Us
For any further questions or concerns regarding shipping, please contact us at support@wshankara.one. We are here to help ensure your order reaches you promptly and in good condition.